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Facilitation

top 5 characteristics of effective facilitators
Communicating, Elicitation, Facilitation, Influencing and Consulting, Watermark Learning

Top 5 Characteristics of Effective Facilitators

As any instructor will tell you, one of the best things about teaching is learning from your students. It happens in some way, big or small, every time you get in front of people who are expecting to hear how to do it “right.” Of course, there is no “right” a lot of the time. In my classes, […]

Trend Update Facilitation Skills Are Hot
Agile, Business Analysis, Facilitation, Project Management, Watermark Learning

Trend Update: Facilitation Skills are Hot (and 3 Keys to Doing it Well)

A recent trend that has emerged this year since we published our annual trends report is the renewed interest in facilitation skills. We are getting more requests than ever from companies, individuals, and small groups looking for classes that give people an opportunity to learn and practice facilitating events of various types. Why all the

How Course Licensing Can Boost Your Training Efforts
Agile, Business Analysis, Business Process Management, Certification, Facilitation, Project Management, Watermark Learning

How Course Licensing Can Boost Your Training Efforts

No class is successful without the right material. Even the most compelling subject can fall short if its supporting content is insufficient, outdated, or worse yet, inaccurate. Course licensing offers an effective and credible solution to a challenge that educators at all levels encounter on a regular basis. What is Course Licensing? Course licensing provides

7 Ways to Build Trust for Successful Requirements Elicitation Q&A, Part 2
Business Analysis, Communicating, Elicitation, Facilitation, Influencing and Consulting, Requirements Analysis, Stakeholders, Virtual Teams, Watermark Learning

7 Ways to Build Trust for Successful Requirements Elicitation Q&A, Part 2

Thanks to all of you who attended Watermark Learning’s webinar Seven Ways to Build Trust for Successful Requirements Elicitation. This is Part 2 of a three-part series of questions and answers that were not addressed during the webinar. Question 1: Do you have a specific time limit when conducting requirements workshops? Mine is 1-1/2 hours.

Virtual Meeting Challenges: Stop Fighting the Multitaskers, Part 2
Communicating, Facilitation, Project Management, Project Management Professional (PMP)®, Stakeholders, Virtual Teams, Watermark Learning

Virtual Meeting Challenges: Stop Fighting the Multitaskers, Part 2

The frustration of multitaskers was the topic of my last blog, in which I reminded readers of two things most of us already know: 1) Our brains really don’t allow us to mentally think about two things at once, and 2) Most of us are not able to sustain our attention on something for more than

7 Ways to Build Trust for Successful Requirements Elicitation Q&A Part 1
Business Analysis, Elicitation, Facilitation, Influencing and Consulting, Requirements Analysis, Stakeholders, Virtual Teams, Watermark Learning

7 Ways to Build Trust for Successful Requirements Elicitation Q&A Part 1

Thanks to all of you who attended Watermark Learning’s webinar Seven Ways to Build Trust for Successful Requirements Elicitation. Thank you for the outstanding response. I do apologize that we didn’t have time to address all the questions during the session. I know some of you would have liked to hear all the questions and

Conference Call Best Practice – If One is Virtual, All are Virtual
Communicating, Facilitation, Influencing and Consulting, Organizational Change Mgmt., Project Management, Stakeholders, Virtual Teams, Watermark Learning

Conference Call Best Practice – If One is Virtual, All are Virtual

Virtualization.  It’s no longer a question of do you work virtually, but how much of your day is spent working with others with whom you have little or no face time. Frankly, this can appeal to our less-industrious selves.  How often, when we could take the opportunity for face-to-face communications, do we resort to something

Business Analyst World 2012 Key Take-Aways (Bangalore, India)
Agile, BA Training, Business Analysis, Change, Communicating, Facilitation, Influencing and Consulting, Organizational Change Mgmt., Stakeholders, Watermark Learning

Business Analyst World 2012 Key Take-Aways (Bangalore, India)

Elizabeth and I recently travelled to India to speak and exhibit at two BA World conferences there – one in Pune and one in Bangalore. The sessions struck us as some of the most interactive presentations we’ve ever given (or attended). Based on the questions and discussions, the attendees seemed knowledgeable, and hungry for more. One

Is there a Resource Shortage or a Priority Shortage
Communicating, Estimating and Planning, Estimating and Planning, Facilitation, Influencing and Consulting, Organizational Change Mgmt., Project Management, Stakeholders, Watermark Learning

Is there a Resource Shortage or a Priority Shortage?

When I ask students for their biggest challenges in managing projects, they usually tell me it’s the lack of people, time, or money. They just don’t have enough resources to get done what’s expected of them.  I don’t doubt it. The relentless battle cry to reduce waste and increase productivity has many project managers feeling

Toss Negativity into the Trash with Ritual Cleansing
Facilitation, Project Management, Stakeholders, Watermark Learning

Toss Negativity into the Trash with Ritual Cleansing

Do you remember the last time something bothered you so much that you couldn’t get it out of your head?  A troublesome thought can consume you and preclude you from thinking of anything else.  It becomes paralyzing. One way to resolve persistent, negative thoughts is to do something to symbolize the elimination of the source