Organizational Change Management
$795
1 Day
Live Online
Jan 27, 28
Apr 7, 8
Jul 28, 29
Nov 3, 4
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Learn MoreCourse Overview
Change Management Course
Through this interactive workshop, you will gain experience with techniques and learn skills to clearly define the change to generate support, assess organizational readiness, develop a change management plan, effectively address resistance, create critical communications to keep everyone engaged through the change, as well as identify the critical success factors to sustaining the change once it is implemented. You will leave class ready to participate as a valuable change agent on any type of organizational change.
This course will earn you 14 PDUs | 14 CDUs
Learning Objectives
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Understand the key concepts associated with organizational change management
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Identify the change drivers and assess the organization’s readiness using different techniques
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Create a change management plan and establish an effective change network
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Learn how to effectively address resistance
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Develop a communication plan, internal marketing campaign, feedback strategy, and training plan
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Determine key activities needed to sustain change behaviors and benefits
COURSE AGENDA
OCM Training Curriculum
All projects introduce change into organizations which invariably change the way stakeholders work. Organizational change management is about helping people let go of old practices and embrace the new. This course is intended for anyone who needs to help stakeholders through their personal change transition.
Process Leadership
Business Process
- Personal change assessment
- OCM defined
- Common organizational change models
- OCM Framework
- Change drivers
- Create a vision statement
- Define the change
- Organizational change readiness overview
- Conduct a Force Field Analysis
- Conduct a Stakeholder Analysis
- Conduct an Impact Analysis
- Create a Survey
- Determine change approach
- Benefits management
- Risk management
- Identify change benefits and risks
- Build a governance structure
- Build a change network
- Identify change tasks and activities
- Why people are resistant to change
- Levels of resistance
- Steps to overcoming resistance
- Capture ideas on how to help people overcome resistance
- Create a change communication plan
- Create a marketing plan
- Create a feedback strategy plan
- Create a training plan
- Implement change activities
- Sustain the change activities
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