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top 5 characteristics of effective facilitators
Communicating, Elicitation, Facilitation, Influencing and Consulting, Watermark Learning

Top 5 Characteristics of Effective Facilitators

As any instructor will tell you, one of the best things about teaching is learning from your students. It happens in some way, big or small, every time you get in front of people who are expecting to hear how to do it “right.” Of course, there is no “right” a lot of the time. In my classes, […]

a primer on working with executives
Agile, Business Analysis, Communicating, Project Management, Watermark Learning

A Primer On Working With Executives: Swim With The Sharks Without Getting Eaten Alive

Even though my wife Elizabeth Larson and I owned and ran a business, I wouldn’t exactly have used the term “executive” to describe us. But, we have both worked with several. And, in building and running Watermark Learning, we shared an important characteristic with executives which this series of articles will explore. Early in my career, I was

Business Analysis Advisor
Agile, Business Analysis, Influencing and Consulting, Leadership, Project Management, Watermark Learning

Tyrion the Trusted Advisor: What Game of Thrones Teaches Us about Influencing Without Authority

I have always loved the Game of Thrones TV series. What has fascinated me the most is the treatment of the Trusted Advisor, beautifully portrayed by Peter Dinklage as Tyrion Lannister. Tyrion embodies important ingredients of a trusted advisor who influences decision-makers, as we’ll see below (WARNING: some plot spoilers ahead). To influence without authority,

The Digital BA Series
Business Analysis, Stakeholders, Watermark Learning

The Digital BA Series: 5 Killer Question Types for Digital Transformation

A recent article concluded that for an organization to get the desired results from their digital initiatives, such as data analytics, predictive analytics, machine learning, AI, etc., data scientists have to ask the right questions.[i] The article was written as a guide for data scientists to help them ask questions to get at the business

Influencing with Authority Management
Agile, Business Analysis, Influencing and Consulting, Project Management, Watermark Learning

Influencing with Authority: Management, You Need Influencing Skills, Too!

Influencing skills in today’s work environment are central to getting anything done. Consider what you do day in and day out. How much of your time is spent trying to get someone to think, feel, or do something they aren’t already thinking, feeling, or doing? We often think of the demand for influencing skills as

Show Up Every Day
Influencing and Consulting, Leadership, Watermark Learning

SHOW UP Every Day

Deadlines, changing priorities, and relentless distractions make it challenging to bring our professional best to every task at work. Some days are frustrating, some infuriating. No one feels like they are hitting on all cylinders in terms of creativity and energy 100 percent of the time. But what about those core values that characterize our personal best?