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facilitation skills

top 5 characteristics of effective facilitators
Communicating, Elicitation, Facilitation, Influencing and Consulting, Watermark Learning

Top 5 Characteristics of Effective Facilitators

As any instructor will tell you, one of the best things about teaching is learning from your students. It happens in some way, big or small, every time you get in front of people who are expecting to hear how to do it “right.” Of course, there is no “right” a lot of the time. In my classes, […]

Preach What You Practice
Communicating, Project Management, Project Management Professional (PMP)®, Stakeholders, Virtual Teams, Watermark Learning

Preach What You Practice

 An acquaintance was talking a few days ago about a company function at which a functional group had been brought together for purposes of learning, bonding, and growing as professionals, presumably to benefit themselves and the organization. But when someone asked the CEO a question during the Q and A section of her presentation to

7 Ways to Build Trust for Successful Requirements Elicitation Q&A, Part 2
Business Analysis, Communicating, Elicitation, Facilitation, Influencing and Consulting, Requirements Analysis, Stakeholders, Virtual Teams, Watermark Learning

7 Ways to Build Trust for Successful Requirements Elicitation Q&A, Part 2

Thanks to all of you who attended Watermark Learning’s webinar Seven Ways to Build Trust for Successful Requirements Elicitation. This is Part 2 of a three-part series of questions and answers that were not addressed during the webinar. Question 1: Do you have a specific time limit when conducting requirements workshops? Mine is 1-1/2 hours.

7 Ways to Build Trust for Successful Requirements Elicitation Q&A Part 1
Business Analysis, Elicitation, Facilitation, Influencing and Consulting, Requirements Analysis, Stakeholders, Virtual Teams, Watermark Learning

7 Ways to Build Trust for Successful Requirements Elicitation Q&A Part 1

Thanks to all of you who attended Watermark Learning’s webinar Seven Ways to Build Trust for Successful Requirements Elicitation. Thank you for the outstanding response. I do apologize that we didn’t have time to address all the questions during the session. I know some of you would have liked to hear all the questions and

Conference Call Best Practice – If One is Virtual, All are Virtual
Communicating, Facilitation, Influencing and Consulting, Organizational Change Mgmt., Project Management, Stakeholders, Virtual Teams, Watermark Learning

Conference Call Best Practice – If One is Virtual, All are Virtual

Virtualization.  It’s no longer a question of do you work virtually, but how much of your day is spent working with others with whom you have little or no face time. Frankly, this can appeal to our less-industrious selves.  How often, when we could take the opportunity for face-to-face communications, do we resort to something

Is there a Resource Shortage or a Priority Shortage
Communicating, Estimating and Planning, Estimating and Planning, Facilitation, Influencing and Consulting, Organizational Change Mgmt., Project Management, Stakeholders, Watermark Learning

Is there a Resource Shortage or a Priority Shortage?

When I ask students for their biggest challenges in managing projects, they usually tell me it’s the lack of people, time, or money. They just don’t have enough resources to get done what’s expected of them.  I don’t doubt it. The relentless battle cry to reduce waste and increase productivity has many project managers feeling

Toss Negativity into the Trash with Ritual Cleansing
Facilitation, Project Management, Stakeholders, Watermark Learning

Toss Negativity into the Trash with Ritual Cleansing

Do you remember the last time something bothered you so much that you couldn’t get it out of your head?  A troublesome thought can consume you and preclude you from thinking of anything else.  It becomes paralyzing. One way to resolve persistent, negative thoughts is to do something to symbolize the elimination of the source

Top Fundamentals for Successful Virtual Meetings
Business Analysis, Communicating, Elicitation, Facilitation, Project Management, Virtual Teams, Watermark Learning

Top Fundamentals for Successful Virtual Meetings

If you’re a project manager or business analyst and have ever facilitated or participated in a virtual meeting, you know they can be highly productive. And, highly frustrating if not run well. Here is a list of 5 things I think all virtual meetings should have to be successful: 1)      Test your technology. If you have