Business Process Management Foundations
$795
1 Day
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Feb 4
Sep 23
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Learn MoreCourse Overview
BPM Foundations Course
To maintain competitiveness in local and international markets, it is increasingly essential to formally manage your business processes. This course explores the need for a business process focus, the essential steps for process management, and the critical success factors for making the effort successful. It provides a practical framework for understanding processes, the use and development of metrics to manage processes, and describes the roles needed to implement a business process management approach.
This course will earn you 7 PDUs | 7 CDUs
Learning Objectives
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Learn an industry-standard BPM approach
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Identify various models and modeling notations that can be used to help you analyze the process.
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Understand how to apply three basic design optimization principles in designing improved processes.
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Determine appropriate metrics for analyzing business processes that provide sufficient insights into process effectiveness.
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List various process management technologies that can be used to manage business processes.
COURSE AGENDA
BPM Foundations Curriculum
The course is for anyone who needs to understand the basics of managing processes in their organization through a practical, easy-to-use framework. This course aligns with ABPMP®’s Guide to the BPM Common Body of Knowledge (BPM CBOK ®) and is part of the Business Process Management (BPM) certificate program.
Process Leadership
Business Process
- Terms and key concepts
- BPM life cycle & framework
- BPM critical success factors
- Core BPM Roles
- Process modeling overview
- Benefits of modeling
- Common models
- Analysis steps
- Tools & techniques to analyze processes
- Value-added vs waste in process
- Metrics and measures to analyze processes
- Introduction to process design principles
- Process design principles
- Business process improvement
- Process transformation
- Models and stages of change
- Overcoming resistance
- Transformation tips
- Case for monitoring processes
- Business intelligence
- BPM control plans
- Metrics vs. measures
- Appendix A: BPM Technologies
- Appendix B: Transforming the organization to BPM
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