Communication Strategies

price starting at:
$495
course duration:
1 Day
training option:
Live Online
Course Overview

Communication Strategy Course

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.

This course will earn you 7 PDUs | 7 CDUs

Communication Strategies Course Overview

Learning Objectives

  • Understand the importance of communication from a big-picture perspective
  • Learn our own authentic approach to communication and where barriers might exist
  • Apply key differences between non-verbal and verbal communication and delivery

COURSE AGENDA

Communication Strategy Outline

This workshop will help participants understand the different methods of communication and how to make the most of each of them.

Personal Leadership

Interpersonal Communication

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

  • What is Communication?
  • How Do We Communicate?
  • Other Factors in Communication

  • An Overview of Common Barriers
  • Language Barriers
  • Cultural Barriers
  • Differences in Time and Place

  • The Power of Pitch
  • The Truth about Tone
  • The Strength of Speed

  • Understanding the Mehrabian Study
  • All About Body Language
  • Interpreting Gestures

  • S = Situation
  • T = Task
  • A = Action
  • R = Result
  • Summary

  • Seven Ways to Listen Better Today
  • Understanding Active Listening
  • Sending Good Signals to Others

  • Open Questions
  • Closed Questions
  • Probing Questions

  • The Purpose of AI
  • The Four Stages
  • Examples and Case Studies

  • Level One: Discussing General Topics
  • Level Two: Sharing Ideas and Perspectives
  • Level Three: Sharing Personal Experiences
  • Our Top Networking Tips

  • Understanding Precipitating Factors
  • Establishing Common Ground
  • Using “I” Messages

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Recommended Reading
  • Completion of Action Plans and Evaluations

Training Options

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We've got your learning needs covered with a variety of options, from virtual classes led by our expert instructors to self-paced courses you can take anytime, or group workshops for your whole team to learn together. It's all about giving you choices that work best for you.

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