Developing Successful Interpersonal Skills

price starting at:
$795
course duration:
1 Day
training option:
Live Online
Course Overview

Interpersonal Skills Training

In our inter-connected world, good communication and cooperation is key to working efficiently. Respectfully engaging with others can enhance or inhibit workflow and be the difference between the success or failure of a project or an entire organization.

This course will earn you 7 PDUs | 7 CDUs

Developing Successful Interpersonal Skills Course Overview

Learning Objectives

  • Recognize the difference between hearing and listening
  • Enhance interpersonal relationships through the use of verbal and non-verbal communication
  • Employ techniques to move towards high-quality conversation
  • Create a positive impression through a powerful introduction
  • Influence others through sharing perspectives and opinions constructively
  • Use logic and emotion to persuade and collaborate
  • Identify ways of sharing thoughts and opinions constructively
  • Prepare for and conduct simple negotiations

COURSE AGENDA

Interpersonal Skills Outline

This workshop will prepare you for the collaborative situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients.

Personal Leadership

Interpersonal Communication

  • Verbal Communication Techniques
  • Hearing versus Actively Listening
  • Connecting with Powerful Communication

  • Understanding the Elements of Vocal Delivery
  • Interpreting and Applying Body Language

  • Creating a Powerful First Impression
  • Creating a Powerful Introduction
  • Cultivating Your Impact

  • Mastering the 4 Levels of a Conversation
  • Moving a Conversation Along
  • Applying Tools for Deepening Conversation

  • Influencing Others
  • Seeing the Other Side
  • Building Bridges
  • Extending Your Influence

  • Applying Logic and Owning Emotions
  • Disagreeing Constructively
  • Bringing People to Your Side
  • Building Consensus

  • Planning for Negotiation
  • Managing the 4 Stages of Negotiation
  • Arriving at an Agreement

Training Options

Find training that flows with your schedule

We've got your learning needs covered with a variety of options, from virtual classes led by our expert instructors to self-paced courses you can take anytime, or group workshops for your whole team to learn together. It's all about giving you choices that work best for you.

Dedicated Workshops

Dedicated Workshops

Have 10+ employees and looking for discounted group training?

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Why Choose Watermark

Trusted Experts in
Business and
Leadership Learning

30+

Years Delivering Training

65+

Facilitated Leadership Courses

4.8/5

Average Instructor Rating

99

of Fortune 100 Clients

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